COVID-19 Employee and Family Support Resources

HonorHealth is committed to the health and well-being of our staff, caregivers and their families. On this site you’ll find additional support resources to help you through this time, both personally and professionally.

Employees can stay connected by visiting the HonorHub COVID-19 resource page to read the latest HonorHealth leadership and clinical updates. You can also log onto the Staff Member Self Service portal (UltiPro) from any device, this is accessible outside of the HonorHealth network. On the homepage, you’ll be able to read critical COVID-19 updates and watch video updates from our leaders.

© HonorHealth Copyright 2020

Quick Links

Childcare & Eldercare

We understand that childcare and eldercare resources are limited right now. Here is a list of resources and organizations that you can reach out to for assistance. 

Shea Bright Horizons Day Care: Call 480-323-4630 to reserve a spot. Mention you're an HonorHealth employee. Hours of operation are Monday to Friday from 6 a.m.- 8 p.m. It's located on the HonorHealth Scottsdale Shea Medical Center campus at 10028 N. 92nd St. Please note: There is limited availability for children ages 3-12.

Desert Mission Lincoln Learning Center: For children ages 3-12 who are fully potty trained. Siblings have priority if one is already enrolled. HonorHealth employees qualify

Discounts & Deals

HonorHealth has partnered with various organizations to help provide you and your family discounted rates and services.

  • The Saguaro Scottsdale is offering all employees an HonorHealth appreciation discounted rate of $79 per night. Book here.
  • Special offer for HonorHealth employees: The Scottsdale Boys & Girls club is offering HonorHealth employees discounted facilitated virtual learning for kids and teens. Kids and teens must bring their own face covering, water bottle, lunch, and snack daily. View flyer for information.

  • As a community hero, you can save up to 30% on your next stay at Great Wolf Lodge. View flyer for more information.

  • HonorHealth employees enjoy a 20% discount at Rusty Taco Scottsdale. Bring your employee ID for in-store or call-in orders to redeem this offer.

  • HonorHealth has partnered with local hotels to offer discounted rates for HonorHealth employees. View list.

  • compiled a list of deals and discounts for nurses.  Learn more.

  • State of Arizona Essential Workers Childcare Relief Scholarship Program offered at Bright Horizons at Scottsdale Shea. Learn more.


HonorHealth Meal Program and Marketplace: The Food Services teams at each of our campuses are doing everything they can to support our clinical staff by making sure they have food available to take home. Some of our medical centers are expanding marketplace offerings, and some are launching meal programs where employees can purchase a meal for their family. For details about the specific meal program at your location, please contact the Food Services Director at your campus. 

HonorHealth Desert Mission Food Bank: The food bank is open and serving families in our community. The Desert Mission Food Bank offers several free and reduced cost options. HonorHealth employees can stop by the food bank between 9 a.m.- 3 p.m., Monday through Friday. HonorHealth employees will only need to show their employee badge. The Desert Mission Food Bank is located on the HonorHealth John C. Lincoln Medical Center Campus. Learn more...

Free Mobile Market Bags

To assist you and your families during this time, the HonorHealth Desert Mission Food Bank will be hosting several Mobile drive through and walk up Markets over the next few weeks.

All HonorHealth and NOAH employees are encouraged to stop by their closest medical center and pick up a FREE “food as medicine” Mobile Market bag!

Each bag will contain recipes and a variety of shelf-stable food items including bread, pasta, canned vegetables, rice, fruit, potatoes and more. Simply show your badge to claim your bag. First come, first served. Limit of one bag per household/employee.

See current schedule:

No markets currently scheduled

*Dates, times and locations are subject to change.

If you would like a family member to pick up a bag on your behalf, they must show a picture of your employee badge. If you’re unable to pick up a bag at the Mobile Market, all HonorHealth employees are invited to stop by the Desert Mission Food Bank (9229 N. Fourth St., Phoenix, AZ 85020) between 9 a.m. - 3 p.m., Monday through Friday and pick up a FREE food bag whenever you may need one.

Health & Wellness

HonorHealth is here to support your physical and mental health. Here are some resources and tips to  help you and your family stay healthy during this time.

HonorHealth Caregiver Support Line - 480-587-6500

If you are experiencing distress and would like support and access to resources during this stressful time, please call 480-587-6500. It is confidential and will be answered by a trained volunteer colleague who are ready to provide peer support to you between the hours of 7 a.m. and 10 p.m.; 7 days a week.

Reasons to reach out might include: Anxiety, depression, feelings of vulnerability regarding past addictive behaviors, and/or if you’re simply feeling overwhelmed or stressed.

Financial Assistance

If you're experiencing a financial crisis, HonorHealth has the following resources available to help you during this time of crisis. 

  • Employee Emergency Crisis Fund: Employees who, due to a recent event or condition beyond their control, do not have the financial resources to cover expense related to basic needs such as housing costs, utilities or vehicle payments/insurance, may apply for emergency financial relief. Learn more...

  • Alliant COVID-19 Emergency Loan Program: HonorHealth partners with Alliant Credit Union to offer employees a variety of financial products and services. To help you through this uncertain time, Alliant is offering HonorHealth employees an Emergency Loan Program. Learn more...

  • Freedom Financial Network: Free consumer helpline for information, resources and guidance on managing the financial impacts of the pandemic. Please call 844-731-0886 for assistance.

HR Shared Services

HonorHealth employees can access additional HR resources by visiting the HR Shared Services Portal in ServiceNow. Or you can call 480-587-5111 between 7 a.m. and 5 p.m., Monday through Friday, for assistance and information on the following:

  • Payroll
  • Benefits
  • Policies
  • Career development 

When visiting the portal, you'll be prompted to login with your HonorHealth network login and password. 

View more videos. 

Confidential peer support
Care for the Caregiver phone line: 480-587-6500, 7 a.m.-10 p.m., seven days a
week. At hospital facilities: Call your admin rep, available 24/7.

Soul support
Facilitated support groups to stay connected and supportive. Email for more information.

Battle buddies
Pair-up with a work buddy for guided support every workday. Read the battle
buddy guidelines.

Well-being-enhancing tip sheets

Tea for the soul
Chaplains at each campus are providing tea and snacks, and most importantly,
support for all caregivers. Watch for them with their goodie cart on your unit!

Resilience development
Resilience workshops are available in HealthStream. View the Resilience Toolkit.
Workshops and resources are available through Organizational Development. For more information, you can contact your local OD consultant or send an email
Employee Assistance Program (EAP)
Call 866-676-3524 for free confidential mental health visits.

Arizona Nurses Association's RNconnect 2 Well-being resource
Text RNconnect to 31996 to receive twice-weekly text messages with simple resources to de-stress, strengthen mind and body, and much more. Learn more.
Please note: This resource is available to everyone - membership in a professional association is not required.

Mask Up Arizona

Wearing a mask helps prevent the spread of COVID-19. HonorHealth is joining other healthcare organizations across the state to launch the Mask Up Arizona campaign to encourage Arizonans to protect each other. Let’s lead by example!

What you can do:

  • Wear a mask when out in the community and at work. Click here to purchase a HonorHealth face mask. 
  • Share HonorHealth’s social posts about the Mask Up Arizona campaign so other people in your network see the message. #MaskUpAZ
  • Encourage your family and friends to also don a mask while they are out in the community.
  • Watch video on how you can safely wear your cloth mask. 

Emotional well-being offerings

Sign up for updates

By providing your contact information, you opt-in to receive communications from HonorHealth and understand that you will not be reimbursed for the time spent reading these communications. If you have provided your cell phone number, you opt-in to receive occasional text notifications from HonorHealth. Message and data rates will apply for text messaging.

Additional resources

For more information about employee benefits for you and your family, visit

COVID-19 toolkit

You can visit to access various tools and resources for COVID-19. This includes a symptom checker, FAQs, visitor restrictions and testing information. Learn more...

Healthy habits you can practice

  1. Wash your hands with warm water and soap for at least 20 seconds. When soap and water are unavailable, use a hand sanitizer with at least 60% alcohol.
  2. Disinfect high-touch surfaces often.
  3. Don’t touch your eyes, mouth, and face.
  4. Avoid close contact with others. The virus is thought to spread mainly from person-to-person through respiratory droplets produced when an infected person coughs or sneezes.
  5. Look for symptoms two to 14 days after exposure. This includes coughing, fever, or shortness of breath. Call your doctor for next steps if you experience symptoms.

Visit for more information on how you can stay safe.

St. Mary's Food Bank: The food bank remains open during this time and continues to provide food to individuals in the community. Effective Monday, April 13, hours for the distribution centers will be Monday-Friday from 8:30 a.m.-1:30 p.m. Learn more...

Restaurants: Greater Phoenix Restaurants are open for takeout, curbside pick-up or delivery. Learn more...

for the 30% subsidy toward fees. On average, the daily subsidized rate is approximately $31/day. Hours of operation are Monday to Friday from 5:45 a.m.- 6:30 p.m. Call 602-943-3731 to reserve care. You will need to provide the child’s immunization record. Lincoln Learning Center is located on the John C. Lincoln Medical Center campus. Limited availability is available. 

Please note: If you are an HonorHealth employee and/or an essential worker, contact Sara Pederson at for availability.

Arizona Lullaby Guild: Offers in-home care, all hours, up to seven days a week. The cost for 1-2 children is approximately $15/hr with a four hour minimum and $7 travel charge. Visit their website for more information.

Bright Horizons: HonorHealth has partnered with Bright Horizons to provide you with additional childcare and eldercare resources. Visit the Bright Horizons website for more information. 

HonorHealth is committed to your health and emotional well-being. To help you during these uncertain times, we’ve compiled a list of resources we have available to support you.

Childcare & EldercareDiscounts & DealsMealsFree Mobile Market BagsHealth & WellnessFinancial AssistanceHR Shared ServicesSign up for updates